Sales & Administration has the important task of supporting and enabling the work of everyone else in the company.  People in administration handle accounts, generate new sales, manage the company’s employees and are responsible for all licenses and permits.  This area is very versatile.  Work in Administration can be self-reliant, routine and predictable (such as in accounting) or fast-paced, creative, and interactive (such as in sales and marketing).  Shift work may be required or the job may be 9-5.  Administration is an area that offers a position for every skill-set and lifestyle. 

General Responsibilities:

• Support Dispatch & Operations
• Manage and administer all the company’s efforts related to finances, personnel, marketing and sales, and licensing of vehicles and equipment

Typical Jobs:
Depending on the size of the company these jobs may be incorporated into a single position or be separate positions.  Position responsibilities may also be shared with other employees.
Accountant:

• Manages accounts receivable so invoices and receipts are correct and money is collected from customers on time
• Manages accounts payable so suppliers of fuel, insurance, equipment and other supplies are paid accurately and on time
• May liaise with banks and other financial institutions
• Keeps thorough records so there is always an accurate picture of the company’s financial situation

Licensing/Permitting:

• Ensures vehicles are properly licensed for each municipality, province and state the company operates in
• Manages records of all licenses and permits required

Sales/Marketing Representative:

• Has knowledge of all equipment, routes, rates, and service options
• Creates new business for the company
• Ensures customers’ requirements are met
• Develops and introduces new services

Personnel/Human Resources Manager:

• Develops and administers all company policies regarding recruitment, wages and salaries, benefits, training and health and safety
• Maintains employee records
• May interview candidates for job openings

Required Skills:
Depending on their position, people in Sales & Administration need some or all of these skills:

• Solid administrative and computer skills
• Strong organizational skills
• Strong communication and interpersonal skills
• Attention to detail
• Business skills, such as accounting, sales and marketing

Compensation:
$35,000 to $80,000 depending on experience, responsibilities and company size

Training:

• High-school education is required
• For accounting, sales and marketing, and human resources post-secondary education  at a college or university may be required (links)
• On-the-job training may also be possible for positions in accounting, sales and marketing, and human resources
• For licensing/permitting no specific courses are available and on-the-job training is most common
• Financial assistance may be available